Xeroura Technologies logoXeroura Technologies

Privacy Policy

For Xeroura Technologies Private Limited

Last updated: April 2026

Xeroura Technologies Private Limited ("Xeroura", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, products, services, and applications.

1. Information we collect

We may collect the following types of information:

A. Personal information

  • Name
  • Email address
  • Phone number
  • Employment details (submitted through the Careers form)
  • Uploaded documents (resume, portfolio, etc.)

B. Technical information

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Cookies and tracking data

C. Service-related information

For users of our products (LiveBot, Xeroura AI):

  • Login details
  • Ticket data
  • Interaction logs
  • System usage patterns

2. How we use your information

We use collected information to:

  • Provide and improve our services
  • Respond to inquiries and support requests
  • Process job applications
  • Enhance user experience
  • Maintain security and prevent misuse
  • Improve product performance and analytics

3. Data sharing

We do not sell your personal information. We may share data only with:

  • Trusted service providers
  • Cloud hosting partners
  • Compliance or legal authorities (only when required by law)

All partners follow strict confidentiality and data-protection standards.

4. Data security

We use industry-standard security measures to protect your information, including:

  • Encrypted storage
  • Secure access controls
  • Regular audits
  • Restricted data access

5. Your rights

You may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of your data (where applicable)
  • Withdrawal of consent

6. Third-party links

Our website may contain links to external sites. We are not responsible for their privacy practices.

7. Updates to this policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

8. Contact us

For privacy-related questions, contact us at: Connect@Xeroura.com

9. Third-party photography on this website

Some visuals on our public website are stock photographs from Unsplash, used under the Unsplash License. Unsplash's terms govern use of those images; this policy otherwise applies to information we collect through our site and services as described above.