Products

Intelligent, scalable, user-centric digital products

Xeroura Technologies Private Limited builds products designed to solve real-world challenges—from frontline employee assistance to customer operations at scale.

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Xeroura CS

Unified SaaS for customer services (IT & non-IT)

Overview

Xeroura CS is a powerful SaaS platform designed to automate customer service operations across IT and non-IT sectors. AI bots respond to customer tickets, resolve issues, and escalate only when human intervention is required.

Key features

AI ticket response system
Smart escalation engine
Multi-industry support
Unified dashboard
Self-service portal
Analytics & reporting

LiveBot

On-screen AI assistance for employees

Overview

LiveBot is an AI-powered on-screen assistant that helps employees instantly find solutions while working. It provides real-time guidance, troubleshooting, and workflow support without interrupting productivity.

Key features

On-screen AI chat window
Instant problem resolution
Context-aware suggestions
Internal knowledge base integration
Reduced dependency on senior staff
Productivity boost across teams